Launched in 2021, Wheelz Casino is a betting operator that stands out for its vibrant design and innovative approach. Owned by Rootz Ltd, a Maltese company with experience in the industry, this platform aims to differentiate itself with a dynamic rewards system and intuitive navigation.
What truly makes Wheelz unique is its gamified style, diverse game catalog, and the presence of David Hasselhoff as brand ambassador, bringing charisma and a distinctive touch. With attractive promotions and an optimized experience for all players, this casino promises to take fun to another level.
What was my personal experience with Wheelz Casino?
From the moment I entered Wheelz Casino, I felt it was a different platform. The design is modern, colorful, and, best of all, very easy to navigate. I didn’t have to waste time on unnecessary settings; I simply created my account in a few minutes and was ready to explore.
Speaking of which, the game selection is quite impressive. They offer a great mix of slots, table games, and live casino, all from well-known providers. Plus, the personalized rewards system adds extra value to the experience, as you not only play but also unlock additional benefits.
One of the things I liked the most was how easy it was to deposit. I tried several payment methods, and everything worked seamlessly. Now, withdrawals can vary a bit. In some cases, they were quite fast, but with other methods, I noticed they took longer than expected. Nothing major, but something to keep in mind.
If there’s something that can be challenging, it’s the wagering requirements for the bonuses. They’re not impossible, but if you’re not used to reading the terms, you might be surprised when trying to withdraw your winnings.
Is Wheelz Casino legal?
Yes, Wheelz Casino operates legally under the Malta Gaming Authority license (MGA/B2C/599/2018), one of the most prestigious in the industry.
Trust Credentials
- Regulation: Operates in jurisdictions where online gambling is legal, although restrictions may apply in certain countries.
- Security: Uses SSL encryption and holds iTech Labs certifications to ensure game transparency and security.
- Responsible Gaming: Allows self-exclusion, deposit limits, and session reminders for safer gaming.
Ultimately, Wheelz Casino offers a reliable and regulated environment for its players.
How Did I Evaluate Wheelz Casino?
To provide an accurate and useful review, I followed a detailed approach based on user experience, technical analysis, and review of terms and conditions.
Analysis Methodology
The main evaluated criteria include:
- Licensing and security: Verified the validity of its MGA license and the use of technologies like SSL and iTech Labs.
- User experience: Tested the platform on different devices to assess its design, speed, and accessibility.
- Games and software: Analyzed the variety of providers, titles, and game performance.
- Bonuses and promotions: Reviewed bonus terms, wagering requirements, and real benefits for players.
- Payment methods: Checked deposit and withdrawal speeds, as well as the availability of secure options.
- Customer support: Tested real-time support to measure efficiency and response times.
This evaluation aims to provide an objective view of what to expect from Wheelz Casino.
How does the deposit and withdrawal process work at Wheelz Casino?
Depositing at Wheelz Casino is quick and easy. You just select a payment method, enter the amount, and the balance appears almost instantly. They accept cards, e-wallets, and bank transfers, with no fees from the casino.
| Deposit Method | Processing Time | Fee |
|---|---|---|
| Credit/Debit Cards (Visa, Mastercard) | Instant | No fee |
| E-wallets (Skrill, Neteller, PayPal) | Instant | No fee |
| Bank Transfer | 1-3 days | No fee |
| Cryptocurrencies (Bitcoin, Ethereum, Litecoin) | Instant | No fee |
For withdrawals, processing times vary. With e-wallets, funds arrive within a few hours, while card or bank transfer withdrawals can take several days. Before the first withdrawal, identity verification is required by submitting some documents, a standard step in regulated casinos.
| Withdrawal Method | Processing Time | Fee |
|---|---|---|
| Credit/Debit Cards (Visa, Mastercard) | 2-5 business days | No fee |
| E-wallets (Skrill, Neteller, PayPal) | Within 24 hours | No fee |
| Bank Transfer | 3-7 business days | No fee |
| Cryptocurrencies (Bitcoin, Ethereum, Litecoin) | Within 24 hours | No fee |
Does Wheelz have an app or APK for Android and iOS?
Currently, Wheelz Casino does not have a native app available for download on iOS or Android, but that doesn’t mean you can’t play from your mobile device. Its web version is fully optimized for mobile devices and works without the need for downloads.
I tested the platform on several phones, and the experience was quite smooth. The interface adapts well to any screen, games load quickly, and navigation is intuitive. Additionally, it does not consume too much battery or data, which is a plus.
If you prefer to avoid taking up space with an app, Wheelz Casino in the mobile browser is an excellent alternative, offering the same quality and functionality as the desktop version.
How to contact Wheelz customer support
If you need assistance at Wheelz Casino, support is available 24/7 through two main channels:
- Live chat: The fastest and most efficient way. I tested this service, and in less than a minute, I was already speaking with an agent.
- Email (support@wheelz.com): Ideal for more detailed inquiries, although response times may take a few hours.
The service is available in multiple languages, including Spanish and English, making communication easier. Overall, the support team is attentive and provides clear answers, although in complex cases, it may take a little longer to get a definitive solution.
Casino games and offers available at Wheelz
Wheelz Casino offers an extensive and varied catalog, with hundreds of games for all types of players. From slots to table games and live casino, the platform has a well-balanced selection powered by some of the most renowned providers in the industry.
Available developers include NetEnt, Play’n GO, Microgaming, Pragmatic Play, and Evolution Gaming, ensuring high-quality games, detailed graphics, and smooth gameplay.
Main game categories:
- Slots: From classic 3-reel slots to video slots with advanced features and progressive jackpots.
- Table games: Roulette, blackjack, baccarat, and poker in various variants.
- Live casino: Tables with real dealers streamed in high definition, including roulette, blackjack, and interactive game shows.
- Exclusive games: Although Wheelz does not develop its own games, it offers exclusive selections with promotions and special tournaments.
Wheelz Casino stands out for its variety and quality in casino games, ensuring an immersive experience for both beginners and experienced players.
Wheelz bonuses
Wheelz Casino knows how to attract new players with an enticing welcome bonus and recurring promotions that keep the excitement going.
Welcome bonus
Upon registration, you can receive a 100% bonus on your first deposit up to $300, plus 100 free spins on different slots. However, it is important to consider the 35x rollover requirement, meaning you must wager the bonus amount that many times before withdrawing winnings.
Recurring promotions and loyalty program
In addition to the initial bonus, Wheelz offers:
- Personalized rewards based on your activity in the casino.
- Wheel of Spinz, a roulette-style game that grants exclusive free spins.
- VIP Program, where the most active players receive benefits such as faster withdrawals, special bonuses, and a personal account manager.
Terms and conditions
Some offers may be limited by geographical location or payment methods, so it is always recommended to check the terms before claiming a bonus.
Overall, Wheelz Casino offers interesting promotions and a well-structured loyalty program, ideal for those looking for continuous rewards while playing.
