We introduce you to Casino Lab, an interesting option to have fun and try your luck in different games. Casino Lab is owned by Genesis Global Limited and holds a gaming license in Costa Rica as well as in Curaรงao, allowing it to operate in various countries around the world in languages such as English, Finnish, French, German, Norwegian, and Spanish.
Below, I present a more detailed review of Casino Lab, including its advantages, disadvantages, games, legal aspects, and both positive and negative critiques. Letโs get started...
Is Casino Lab legal?
Casino Lab is a legal property of Genesis Global Limited and is one of the smallest online casinos on the market. It has obtained a gaming license in Costa Rica and has permits in Curaรงao. However, in terms of reliability and legality, it is below average. While it has a valid licensing authority, it has faced some legal issues, so I recommend being cautious when placing bets on this casino.
How did I evaluate Casino Lab?
As expected, to evaluate and reach conclusions about Casino Lab, I had to experience it firsthand by going through all the steps that any regular bettor would.
First, I registered, made a deposit, and took advantage of the welcome bonus offered by the casino. Then, I played various games and withdrew my money to assess each of its options and features. In my experience, I thoroughly evaluate the following aspects:
- Security and licenses
- Welcome offers and bonuses
- Available betting markets and casino games
- Quality of customer support
- Payment methods
- Compatibility with mobile devices and availability of a downloadable app
Each of these aspects is what I use to objectively and clearly evaluate every online casino or bookmaker for my users.
What was my personal experience at Casino Lab?
First of all, I must say that Casino Lab's terms and conditions are somewhat unfair. Personally, I find this concerning because they can exploit unfair rules to avoid paying out winnings to some players. In my case, I was well aware of this, so I had no issues, but it is something that frustrates many users. Therefore, I recommend proceeding with caution if you decide to play at this casino.
As for the withdrawal process, it is quite easy, fast, and straightforward since it does not require a long verification process. Registering at Casino Lab was also very convenient. I appreciated the customer support in Spanish, and as I mentioned before, the site offers multiple language options. However, what I did not like as much is that customer support and live chat are only available in English, unlike the rest of the languages supported on the site.
How does the deposit and withdrawal process work at Casino Lab?
Just like the registration process, making a deposit at Casino Lab is also quite simple, as it offers a wide range of payment methods. In total, there are 18 options, including Skrill, Neteller, Paysafecard, Visa, Mastercard, Simpler, Bitcoin, bank transfer, The Coin, Dogecoin, My Infiny, StickPay, Black Interac, and Transfer.
Another thing I didn't like about Casino Lab is that winnings and withdrawals are subject to limits set by the casino itself. In many cases, these limits are high enough not to affect you, but they can still be restrictive.
Below, you will find a table detailing the deposit and withdrawal options, along with all the essential characteristics you need to know about Casino Lab.
Deposit Methods
| Deposit Method | Processing Time | Minimum Deposit | Maximum Deposit | Applicable Fees |
| Credit/Debit Card (Visa, Mastercard) | Instant | $20 | $4000 | No |
| Bank Transfer | 1-3 business days | $20 | $10,000 | Yes (depends on the bank) |
| E-Wallets (Skrill, Neteller) | Instant | $20 | $10,000 | No |
| Cryptocurrencies (Bitcoin, Ethereum) | Instant | $45-$20 | $10,000 | No |
| Prepaid Cards (Paysafecard) | Instant | $15 | $1,400 | No |
Withdrawal Methods
| Withdrawal Method | Processing Time | Minimum Withdrawal | Maximum Withdrawal | Applicable Fees |
| Credit/Debit Card (Visa, Mastercard) | 1-3 business days | $20 | $4,300 | No |
| Bank Transfer | 3-5 business days | $75 | $7,505 | Yes (depends on the bank) |
| E-Wallets (Skrill, Neteller) | 24 hours | $15 | $7,505 | No |
| Cryptocurrencies (Bitcoin, Ethereum) | Instant - 24 hours | $20 | $10,000 | No |
Once you have reviewed all the deposit and withdrawal methods offered by Casino Lab, I must say that you will be able to carry out transactions securely with verification of personal documents. These will not be shared and are requested solely for your security.
Does it have an app or APK for Android and iOS?
Casino Lab does not have a mobile application for Android or iOS. However, the platform operates efficiently through web browsers, as it is fully optimized for mobile devices. This way, you can play at the casino using your smartphoneโs preferred browser, such as Google Chrome, Opera, or Mozilla.
How to contact Casino Lab's customer support?
One of the main aspects I consider when choosing a reliable and complete casino is the quality of customer support and the service they provide to me as a client. There will always be questions or issues regarding the platform, so it is crucial to choose a site that offers good support and is available 24/7 when needed such as:.
- Mail: support@casinolab.com
- Live Chat
In the case of Casino Lab, its customer support service is reliable. You can contact the support team via email to receive responses to any questions that may arise during your experience.
Unfortunately, Casino Lab does not offer a live chat service. However, based on our tests and my personal experience, I believe it provides good customer support.
Offers and Betting Markets at Casino Lab
One of the aspects I consider most when choosing a good casino is the variety of games and betting options they offer. Without a doubt, this is a fundamental part of a casino's appeal.
These offers play a crucial role in attracting customers, who become engaged with the entertainment options and may turn into loyal players. In the case of Casino Lab, it offers various casino games such as slots, roulette, blackjack, and many others that you can enjoy regularly and efficiently on its platform.
Here is a list of all the sports betting options available at Casino Lab:
- Football
- Basketball
- Tennis
- Ice Hockey
- Baseball
- American Football
- Formula 1
- MMA (Mixed Martial Arts)
- Horse Racing
- Volleyball
- Handball
- Cycling
- Golf
- Boxing
- Darts
- Table Tennis
- Badminton
- Skiing
- eSports
Offers and Available Casino Games at Casino Lab
As I mentioned earlier, Casino Lab offers a vast selection of games. Besides slots, roulette, and blackjack, it also features:
- Video Poker
- Bingo
- Baccarat
- Jackpot Games
- Live Games
- Dice
- Scratch Cards
- eSports
- Virtual Sports
- Crash Games
- Live Entertainment Shows
- Table Games
- Live Roulette
Live Casino Games
Casino Lab offers a vast catalog of table games, sports betting, poker tables, blackjack, roulette, live dealer games, and more.
Additionally, it features an almost unbeatable variety of gaming providers. Some of the most recognized in the industry include:
- NetEnt
- Novomatic
- Nolimit City
- Apricot (Microgaming)
- Playtech
- Play'n GO
- Merkur Gaming
- Evolution Gaming
- Pragmatic Play
- Quickspin
- Yggdrasil Gaming
- Thunderkick
- Red Tiger Gaming
- Betsoft Gaming
- Big Time Gaming
- Playson, Amatic
- ELK Studios, Ezugi
- Evoplay, Push Gaming
- BGaming
- GameArt
- Endorphina
- And many more available at Casino Lab
Casino Lab Bonuses
Surely, one of the most interesting pieces of information for you is Casino Lab's bonuses. That's why I'll explain each one and how to make the most of them.
First, you need to register on the platform to claim the welcome bonus, although this is not the only promotion offered by this intriguing casino.
Casino Lab offers various types of bonuses, including welcome bonuses, deposit bonuses, no deposit bonuses, free spins, promotional codes, and more. Each of these is designed to attract players and enhance their gaming experience.
In the case of Casino Lab, it offers several attractive bonuses. Once you register, you can claim a 100% welcome bonus on your deposit, up to a maximum of $500. Additionally, if you take advantage of this offer, you will receive 200 free spins that can be used on selected games.
For the deposit bonus, you must deposit at least $20 into your account, as deposits below this amount do not qualify for the bonus. As I mentioned earlier, the terms and conditions of this Casino Lab bonus do not limit the amount of money you can win with it.
Finally, an important aspect of Casino Lab is that it also has a loyalty program or VIP program for frequent players. I highly recommend using it regularly to access exclusive benefits.
